Shipping & Handling
Within the continental United States, we ship FedEx Home/Ground, 1-5 business days (see map). Ground shipping is calculated by distance and weight. Also available is FedEx 2nd Day Air, rates will be calculated the same way.
USPS Priority Mail is available for P.O Boxes and APO addresses, Alaska, Hawaii, Puerto Rico, Guam and the Virgin Islands only and maybe chosen at checkout. If your package needs additional insurance, or you live in a rural area, or a signature is required due to its value, we reserve the right to charge the additional cost to your credit card.
We try to ship all orders after 48 hours of receipt, however we cannot guarantee this. If an order requires a communication or confirmation from a customer, order processing resumes after the communication was received (whether by e-mail or phone). Refused or cancelled orders are subject to our 25% restocking fee.
We Use FedEx, UPS & USPS
SHIPPING RESTRICTIONS ON CERTAIN FRAGRANCE AND ESSENTIAL OILS:
Fragrances and Essential Oils with flash points lower than 200° cannot ship by air shipping option. If any of these oils are chosen, they will ship separately by Ground at an additional charge.
You say you are a natural company, but my packaging and shipping materials are plastic or other non-natural materials?
We are a natural company and stand firmly behind that. That being said we always aim to reduce, reuse and recycle what we can. All our plastic containers and buckets are reusable and recyclable. We also recycle all packing materials and boxes that come into our warehouse in an effort to reduce waste in our landfills from popcorn and other shipping materials that would otherwise be thrown out. We are also in the process of developing a waste and recycling program for our customers to be able to use in the future.